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Customer Experience Specialist (Dutch, Full time)

Customer Experience

Job description

Start your new career abroad today! Read more about Customer Experience at Helloprint in sunny Valencia.

  • Have the adventure of a lifetime in sunny Valencia ☀️
  • 170+ colleagues from all around the world 🌍
  • Amazing company activities, events, parties, and many more! 🎆
  • Free Spanish classes 📕
  • Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever 🏃🏽‍♀️
  • Breakfast and Lunch are on us! 🥗
  • Become part of our Growth Program, with plenty of job opportunities 🤓
  • Free weekly Bueno Bootcamp 🏋🏽‍♀️



Customer Experience Specialist

Ready for a once in a lifetime adventure in Valencia? Do you want to work in sunny Valencia and become part of our super dynamic team? Then our Helloprint adventure is your adventure! Meet the most ambitious start-up in Europe today.


From our office in Valencia, we make sure our customers love us by giving them a 9+ WOW service. As we are growing, we are looking for a new addition in our Dutch team. Somebody passionate about helping our customers, who loves to provide excellent service, who has interest in Graphic Design, and who is looking for a challenging environment with motivated and ambitious people.


What about our Dutch team?

Our current BENL Customer Service team is already filled with talented people from different places all over The Netherlands and Belgium, with one common goal: to give the best service to our Dutch/Belgian customers and make them satisfied!

What do you do?

  • You are the first contact for our customers via phone, email, and chat;
  • You help customers find the right product and service by proactively helping them online and offline;
  • You provide service with a smile and practice our most important core value: ‘The Customer Always first’

Do you think you are the missing piece of the puzzle? Keep reading!


Job requirements

What are we looking for?

  • You are fluently in Dutch
  • A professional level of English, both verbally and written;
  • A Bachelor degree 
  • Experience in Customer Service is a plus!;
  • A super customer-friendly attitude and enjoyment while being in touch with customers;
  • A dynamic and flexible personality;
  • Willingness to relocate or already Valencia based.


What we offer

  • An unique challenge at a fast-growing European e-commerce company;

  • A great community of like-minded young professionals from different 40 nationalities and with an average age of 30;

  • Support with Spanish administration processes and relocation;

  • The best events and Friday drinks;

  • Free Spanish classes;

  • Opportunities to learn and grow personally and professionally, even into our Leadership Team. We don’t look for age or background, if you are extremely good, you will grow quickly;

  • Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever;

  • A free Bueno Bootcamp;

  • Breakfast, Lunch and healthy snacks are on us. Enough to keep you going all day!



More about Helloprint

Helloprint is a fast-growing international e-commerce company, ready to scale at large. With our mission to become Earth’s largest platform for printed products, we constantly challenge the status quo and try to do things differently. Helloprint is headquartered in Rotterdam, the Netherland’s best place to grow yourself. Together with our offices in Liverpool, Paris, Valencia and Manila, our 220+ team from 40 nationalities is working in an entrepreneurial culture where freedom and responsibility are leading to high-performance. Read more about Customer Experience at Helloprint in sunny Valencia.


Are you up for it?

Apply now and let us know why you are the perfect match for our team!


Welcome to Helloprint. Design Yourself.

*acquisition will not be appreciated, potential talent only please.

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