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Customer Experience Specialist (Swedish or German, Full time)

Customer Experience

Job description

Start your new career abroad today! Read more about Customer Experience at Helloprint in sunny Valencia.

👉 Have the adventure of a lifetime in sunny Valencia

👉 360 days per year of the sun in Europe’s most attractive city according to Lonely Planet

👉 +160 colleagues from all around the world

👉 Amazing company activities, events, parties, and many more!

👉 Free Spanish & Dutch classes

👉 Lunch is on us!

👉 Become part of our Growth Program, with plenty of job opportunities

Customer Experience Specialist

Ready for a once-in-a-lifetime adventure in Valencia? Do you want to work in sunny Valencia and become part of our super dynamic team? Then our Helloprint adventure is your adventure! Meet the most ambitious start-up in Europe today.

From our office in Valencia, we make sure our customers love us by giving them a 9+ WOW service. As we are growing, we are looking for a new addition to our New Countries team. Somebody passionate about helping our customers, who loves to provide excellent service, who has interest in Graphic Design, and who is looking for a challenging environment with motivated and ambitious people.

What about our New Countries team?

Helloprint wants to become Earth's largest platform for printed products. In order to reach this, we want to conquer Europe, and this is why we are looking for talented people from Sweden with one common goal: to give the best service to our customers and make them happy!

What do you do?

  • Have direct contact with customers via phone, chat and/or e-mail;
  • Support customers with any doubt regarding products, order and website;

Do you think you are the missing piece of the puzzle? Keep reading!

Job requirements

What are we looking for?

  • You are fluent in Swedish or German;
  • A professional level of English, both verbally and written;
  • A finished Bachelor degree;
  • Experience in Customer Service is a plus!;
  • A super customer-friendly attitude and enjoyment while being in touch with customers;
  • A dynamic and flexible personality;
  • Willingness to relocate or already Valencia based.

What we offer:

  • A unique challenge at a fast-growing European e-commerce company;

  • The adventure of your lifetime in sunny Spain;

  • A great community of +160 like-minded young professionals;

  • The best events and parties;

  • Free Spanish & Dutch classes;

  • The opportunity to learn and grow personally and professionally;

  • A team of +100 amazing colleagues with different nationalities;

  • Lunch is on us!

More about Helloprint

Helloprint is a fast-growing international e-commerce company, ready to scale at large. With our mission to become Earth’s largest platform for printed products, we constantly challenge the status quo and try to do things differently. Helloprint is headquartered in Rotterdam, the Netherland’s best place to grow yourself. Together with our offices in Liverpool, Paris, Valencia, Lisbon and Manila, our 160+ team from 28 nationalities is working in an entrepreneurial culture where freedom and responsibility are leading to high-performance. Read more about Customer Experience at Helloprint in sunny Valencia.

Are you up for it?

Apply now and let us know why you are the perfect match for our team!

Welcome to Helloprint. Design Yourself.

*acquisition will not be appreciated, potential talent only please.