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Internship Customer Experience Specialist (Dutch)

Customer Experience

Job description

Start your new career abroad today! 

  • Have the adventure of a lifetime in sunny Valencia ☀️
  • 100+ colleagues from all around the world 🌍
  • Amazing company activities, events, parties, and many more! 🎆
  • Free Spanish classes 📕
  • Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever 🏃🏽‍♀️
  • Breakfast and Lunch are on us! 🥗
  • Become part of our Growth Program, with plenty of job opportunities 🤓
  • Free weekly Bueno Bootcamp 🏋🏽‍♀️


Customer Experience Specialist

Ready for the adventure of a lifetime? Join Helloprint's Customer Experience center in Valencia! From here, we make sure our customers love us by giving them a 9+ WOW service. We are looking for people who are about helping our customers, that love to provide excellent service, and that are looking for a challenging environment with motivated and ambitious people.

What will be your responsibilities?

  • You are the first contact for our customers via phone, email, and chat;
  • You help customers find the right product and service by proactively helping them online and offline;
  • You provide service with a smile and practice our most important core value: ‘The Customer Always first’


Do you think you are the missing piece of the puzzle? Keep reading!


Job requirements

What are we looking for?

  • You are fluent in Dutch and have a professional level of English, both verbally and written;
  • You are doing a bachelor's or master's degree and you can provide a University agreement;
  • You are available for a minimum period of 20 weeks;
  • Experience in Customer Service is a plus!;
  • A super customer-friendly attitude and enjoyment while being in touch with customers;
  • A dynamic and flexible personality;
  • Willingness to relocate or already Valencia based.


What we offer:

  • An unique challenge at a fast-growing European e-commerce company;

  • A great community of like-minded young professionals in Valencia from 40 different nationalities with an average age of 30;

  • Support with Spanish administration processes and relocation;

  • The best events and Friday drinks;

  • Free Spanish classes;

  • Opportunities to learn and grow personally and professionally, even into our Leadership Team. We don’t look for age or background, if you are extremely good, you will grow quickly;

  • Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever;

  • A free Bueno Bootcamp;

  • Breakfast, Lunch and healthy snacks are on us. Enough to keep you going all day!



More about Helloprint

Helloprint is the number one marketplace for customized print products. We bring local production and delivery to a global audience of creative entrepreneurs, SMBs and e-commerce companies, reducing cost, speed of delivery and carbon footprint. What differs Helloprint, is our 180+ team from 34 countries, all working in an entrepreneurial culture where freedom and responsibility are leading to high performance. We are driven by our culture, motivated by impact and focused on creating something beautiful together. We love diversity, we love change and we love to give back where we can.


Are you up for it?

Our Helloprint talent acquisition process is straightforward with one important goal - knowing for sure that you and Helloprint are both up for it in the long run. Our culture is extremely important to us, so a fit between you and our culture is an absolute must. Check for yourself whether you think this would be a good match by reading our Helloprint Culture Book.


When we receive your application and our first impression is positive, we will contact you and explain all the steps that will be part of our process. Enthusiastic? Start today.




Welcome to Helloprint. Design Yourself.

*acquisition will not be appreciated, potential talent only please.

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