Start your new adventure abroad today!
- Have the adventure of a lifetime in sunny Valencia ☀️
- 100+ colleagues from all around the world 🌍
- Amazing company activities, events, parties, and many more! 🎆
- Free Spanish classes 📕
- Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever 🏃🏽♀️
- Breakfast and Lunch are on us! 🥗
- Become part of our Growth Program, with plenty of job opportunities 🤓
- Free weekly Bueno Bootcamp 🏋🏽♀️
As Helloprint's new Traffic Intern you contribute to one of the most important strategic themes of our business: Get our products on time to all our European customers. With thousands of daily packages sent from over 300 locations in Europe and 500.000 demanding customers who need their orders on time, this is a role for a driven worker who doesn’t back away from a challenging puzzle.
You will become part of the Traffic team, an impactful team of 4 that works closely with Customer Service, the suppliers and the Supply Chain Team. Together you'll make sure to continuously optimize the carrier performance with the aim of delivering orders to customers as effectively and efficiently as possible.
During your first two weeks, we will provide thorough training on Helloprint’s Customer Experience. This program will cover various aspects such as our culture and strategic direction, communication guidelines, the systems we use, and the wide range of products we offer. By the end of this training, you will have a good understanding of how Helloprint operates, enabling you to make a significant impact within the Traffic team.
What you do:
Collaborating closely with our dedicated Customer Service and Suppliers teams, addressing inquiries regarding complaints, order statuses, cancellations, expediting requests, and a wide range of other questions, ensuring exceptional customer experience throughout their journey.
Taking proactive measures to prevent order delays, ensuring a smooth and efficient process;
Facilitating seamless coordination of Pickups with our suppliers and customers;
Organising the returned orders at our facilities, guaranteeing that all orders are resent promptly to our customers;
Adapting and redirecting orders to alternative suppliers in the event of any unforeseen challenges, ensuring uninterrupted service;
What are we looking for?
A student following a Bachelor's or Master's program in the direction of Logistics, Supply Chain or something similar; Please note, it is a requirement to be registered with a study program during the entire internship period!
Availability of at least 5 months (20 weeks);
You are available for a full time internship 39h/week - 5 days a week);
Experience or previous internships in the Logistics field will be a plus!;
You are independent and have a proactive attitude and think outside of the box;
You are a real team player and true addition to our great team;
What we offer:
An unique challenge at a fast-growing European e-commerce company;
A great community of like-minded young professionals in Valencia from 34 different nationalities and with an average age of 30;
Support with Spanish administration processes and relocation;
The best events and Friday drinks;
Free Spanish classes;
A fast-paced learning curve and opportunities to grow and develop yourself in an environment where freedom and responsibility are central;
Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever;
A free weekly Bueno Bootcamp;
Breakfast, Lunch and healthy snacks are on us. Enough to keep you going all day!
More about Helloprint
Helloprint is the number one marketplace for customized print products. We bring local production and delivery to a global audience of creative entrepreneurs, SMBs and e-commerce companies, reducing cost, speed of delivery and carbon footprint. What differs Helloprint, is our 180+ team from 34 countries, all working in an entrepreneurial culture where freedom and responsibility are leading to high performance. We are driven by our culture, motivated by impact and focused on creating something beautiful together. We love diversity, we love change and we love to give back where we can. Read more about Customer Experience at Helloprint in sunny Valencia.
Are you up for it?
Our Helloprint talent acquisition process is straightforward with one important goal - knowing for sure that you and Helloprint are both up for it in the long run. Our culture is extremely important to us, so a fit between you and our culture is an absolute must. Check for yourself whether you think this would be a good match by reading our Helloprint Culture Book.
When we receive your application and our first impression is positive, we will contact you and explain all the steps that will be part of our process. Enthusiastic? Start today.
Welcome to Helloprint. Design Yourself.
*acquisition will not be appreciated, potential talent only please.