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Quotation Specialist (English, Full-time)

Customer Experience

Job description

Start your new career abroad today! Read more about Customer Experience at Helloprint in sunny Valencia.

👉 Have the adventure of a lifetime in sunny Valencia

👉 360 days per year of the sun in Europe’s most attractive city according to Lonely Planet

👉 +140 colleagues in Valencia from all around the world

👉 Amazing company activities, events, parties, and many more!

👉 Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever

👉 Free Spanish & Dutch classes

👉 Breakfast and Lunch is on us!

👉 Become part of our Growth Program, with plenty of job opportunities

As a Quotation Specialist you are part of the Bespoke team. You will be responsible for processing our biggest and most valuable orders. Helloprint always has big growth ambitions, and we are striving for a big increase in sales. 

You enjoy guiding customers through the entire process; you are there to help from finish to start. You guarantee a quick and easy process for the customer, but at the same time you think about optimising our margin. For this role we are looking for the perfect mix of a commercial mindset and strong communication skills.

What you do

  • You keep an eye on orders and make sure that everything is running smoothly. From order to delivery, you ensure that everything goes according to plan;

  • You maintain close contact with our customers so that they are aware of the progress and 100% satisfied at all times;

  • You are continuously looking for ways to improve the margin and contribute to an increase in turnover from this very valuable customer group;

  • You always look for ways to improve customer satisfaction. As assertive as you are, you look for all opportunities to assist customers in their orders or in communication with suppliers;

  • You prepare quotations for all custom requests we receive.

Job requirements

What are we looking for

  • You think outside the box, for you there is always a way to offer the product to the customer even if you have to take an extra step to get there
  • You are someone that is detail-oriented

  • You are known with our products on our website

  • You have a commercial mindset and know how to make the best profit margin

  • You are fluent in English

What we offer

  • A unique challenge at a fast-growing European e-commerce company;

  • The adventure of your lifetime in sunny Spain;

  • A great community of more than 160 like-minded young professionals in Valencia from 36 nationalities;

  • Opportunities to grow personally and professionally, even into our Leadership Team. We don’t look for age or background, if you are extremely good, you will grow quickly;

  • Support with Spanish administration processes and relocation;

  • The best events and Friday drinks;

  • Free Spanish & Dutch classes;

  • Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever;

  • Breakfast, Lunch and healthy snacks are on us. Enough to keep you going all day!

More about Helloprint

Helloprint is a fast-growing international e-commerce company, ready to scale at large. With our mission to become Earth’s largest platform for printed products, we constantly challenge the status quo and try to do things differently. Helloprint is headquartered in Rotterdam, the Netherland’s best place to grow yourself. Together with our offices in Liverpool, Paris, Valencia, Lisbon and Manila, our 200+ team from 36 nationalities is working in an entrepreneurial culture where freedom and responsibility are leading to high-performance. Read more about Customer Experience at Helloprint in sunny Valencia.

Are you up for it?

Apply now and let us know why you are the perfect match for our team!

Welcome to Helloprint. Design Yourself.

*acquisition will not be appreciated, potential talent only please.