Head of Product & Tech

HelloPrint is Europe’s leading marketplace for customizable printed products. We operate in a global market worth €800 billion, which is still in the early stages of digital transformation and highly fragmented. In that market, we want to become the leading infrastructure that connects all players in the value chain. The development of our platform infrastructure and all its underlying products (both customer facing as internal) is key in this trajectory.

To achieve this, HelloPrint is looking for a highly motivated, independent, skilled, professional and culture-fitting individual to take charge of this challenge and act as our new, long term Head of Product & Tech. This is a role for a professional who can act on the verge of strategy and operations. 

The role

We are looking for a highly ambitious, long-term committed, commercial and pragmatic Head of Product & Tech to lead and scale HelloPrint’s product organization with the goal to maximise growth.

This role is both strategic and hands-on: As our new Head of Product & Tech, you will shape the product vision and structure, while rolling up your sleeves to deliver. You will connect the dots between Tech, Data, and Commercial teams, ensuring that the right priorities are set, the right bets are placed, the right outcomes are delivered and the right expectations are well communicated to all relevant stakeholders. 

Key responsibilities

Product vision & strategy

• Define and own HelloPrint’s product and tech vision and roadmap, aligned with company strategy. To achieve this, you work closely with all business owners, but it’s up to you to align their priorities and their roadmaps.

• Translate customer and business needs into clear product priorities. You work with POs of all teams and you are responsible for their quality, hiring and performance
  

Execution & delivery

• Lead product discovery and delivery cycles across multiple teams. You are the critical mind that challenges all plans to ensure they fit to the long term vision of the company

• Ensure balance between short-term commercial goals and long-term platform scalability. You have a perfect sense for balance in short and long term and you’re excellent in articulating choices to the rest of the organisation.

• Drive outcomes, not processes – making decisions based on data and business impact only
  

Leadership & collaboration

• Build structure, alignment, and communication across Product, Tech, and Data. You ensure the company is taking its next step in product development by clear communication and habits.

• Work closely with business leaders in E-commerce, Reseller, CX, Supply, and AI/Automation. You inspire, guide and teach them, and sometimes correct them as well.
  

Customer & market focus

• Keep a strong pulse on customer needs (end-users, resellers, partners). You know what our actual users need, based on feedback, information and research and you’re able to challenge plans based on this.

• Benchmark against industry leaders and ensure HelloPrint stays competitive. You know our competition and you know what we need to build to win. 

  
  

  

What we’re looking for

• High commercial affinity: You are a product leader that translates commercial company goals into tangible products that bring value

• In-depth technical knowledge and experience: You know what it take to scale a tech infrastructure to higher levels.

• High energy, high motivation: You are determined to succeed in this challenging role.

• Bias for action and natural urgency: You are pragmatic, outcome-oriented, opinionated when needed and always driven by success and speed.

• Working well under change: You are excellent in understanding changed priorities (such as an unexpected acquisition) and you know how to drive your teams under these circumstances.

• Excellent communication skills: You know what it takes to convince people, to build trust, to inform the organisation in the right cadence and to create a predictable machine that the organisation can rely on.

• Hands-on leadership: You are able to combine vision with execution. You know when to zoom out and when to dive into the details.

• E-commerce and Product Data affinity: You have an overly strong interest in e-commerce models driven by product data, and you understand how the tech and data stack for these models should work to succeed.

• Customer obsession: You have deep empathy for users and partners, with a drive to improve their experience.

• Long term commitment and full buy in: You choose the HelloPrint adventure for the long term and with your full buy in.
  

What success looks like: First 100 days

• Deliver a clear product and tech vision and roadmap for 2025–2026.

• Establish alignment and communication rituals across Tech, Data, and Commercial teams.

• Kick off the Product Data & Catalog transformation with tangible early wins as your first tangible project.

• Accelerate the trust, the pace and the rhythm in our tech, product and data teams to succeed.

Long term

• Build a scalable product organisation that is trustworthy for all stakeholders and predictable in its development.

• Introduce a clear product operating model that enables HelloPrint to scale internationally in the highest pace possible.

• Contribute to the high strategic and and tactical planning of the HelloPrint group and move towards a Head of Products & Strategy role

What We Offer:

Depending on your location (Rotterdam or Valencia), here’s what you can expect at HelloPrint:

• 🚀 Growth & Ownership: A performance culture where you grow fast, take ownership early, and design your own path: with access to AI learning and real responsibility.

• 🌍 International Experience: Join a diverse team of 150+ HelloPrinters from 34+ nationalities, collaborating across countries, cultures, and functions.

• 💡 Impact & Innovation: Work in a fast-paced, tech-driven scale-up where your ideas shape the future of customised products.

• 🤝 Collaboration: Learn from experienced leaders, contribute to meaningful projects, and thrive in a team that’s serious about performance and people.

• 🎉 Celebrations & Culture: From work anniversaries and team events to monthly Keynotes and seasonal awards, we make time to celebrate wins and give back through volunteering.

• 💪 Wellbeing & Perks:

  • In Rotterdam: Free breakfast & lunch, HelloFit gym, Urban Sports Club discounts.

  • In Valencia: Free breakfast & lunch, Spanish classes, Urban Sports Club discounts and bi-weekly bootcamps.

• 💰 Competitive Rewards: We reward impact, not hours, a performance-first approach to compensation and benefits.